Our policy lasts 3 days from the receipt of delivery. If 3 days have gone by since your item was delivered, unfortunately we can’t offer you a refund or exchange.
All Sales on Accessories & Clearance Items are Final!! *No Returns or Exchanges on Accessory and Clearance Items.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
There are certain situations where only partial refunds are granted (if applicable)
Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
Any item that is returned more than 3 days after delivery.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at email@example.com
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
PRE ORDER ITEMS: Delivery times will vary but we will do our best to have you receive your item as quickly as possible! Unfortunately, sometimes an item sells out with the supplier while in the process of being ordered . If an item is sold out and you have already paid for it, we will notify you and REFUND you! Thank you in advance for your understanding!
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at Boutiquetrendyandchic@gmail.com. We are glad to help!
To return your product, you should email us at firstname.lastname@example.org or call/text 281-726-1083. We will then give you the address for returns.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.